Legal

Privacy Policy

Last updated: January 1, 2025  ·  Tree Service Marketing Solutions

Overview

The short version: We collect information you give us to provide our services. We don't sell it. We don't share it with anyone who isn't helping us run our business. You can ask us to delete it at any time.

Tree Service Marketing Solutions ("we," "us," or "our") operates treeservicemarketingsolutions.com and the Tree Service Growth Suite of tools, including Search Gap Engine™, TreeContentPro™, ArborBid™, and JobLiftr™ (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using any of our Services, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you use our Services, request a Coverage Score, sign up for a tool, or contact us, you may provide:

  • Name and business name
  • Email address and phone number
  • Website URL and Google Business Profile link
  • Business details such as service area, services offered, and certifications
  • Payment information (processed securely through third-party payment processors — we do not store card numbers)
  • Content you create using our tools, including proposals, captions, and written content

Information Collected Automatically

When you visit our websites or use our tools, we automatically collect certain technical information:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and operating system

Information From Third Parties

We may receive information about you from third-party services you connect to our tools, such as Google Business Profile data accessed during a Coverage Score audit. We only access information necessary to provide the service you requested.

How We Use Your Information

We use the information we collect to:

  • Deliver the Services you've requested — Coverage Score audits, content generation, proposals, and social content
  • Create and manage your account if you subscribe to a tool
  • Process payments and send transaction confirmations
  • Respond to your questions and provide customer support
  • Send service updates, product announcements, and educational content (you can opt out at any time)
  • Improve our tools and website based on usage patterns
  • Comply with legal obligations

We do not use your information to train AI models. Content you generate using our tools is yours.

Sharing Your Information

We do not sell your personal information. We do not share it with advertisers or data brokers. We may share your information only in the following limited circumstances:

Service Providers

We work with a small number of trusted third-party companies who help us operate our business — including payment processors, email delivery services, and cloud hosting providers. These companies only receive the minimum information needed to perform their function and are contractually required to protect it.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you before your information becomes subject to a different privacy policy.

Cookies & Tracking

We use cookies and similar tracking technologies to operate our websites and understand how visitors use them. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential cookies — Required for the site to function. These cannot be disabled without breaking core features.
  • Analytics cookies — Help us understand which pages are visited and how users navigate the site. We use this data in aggregate to improve the experience.
  • Preference cookies — Remember settings you've chosen so you don't have to re-enter them on each visit.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Services.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. If you cancel your account or request deletion, we will delete your personal information within 30 days, except where we are required by law to retain it longer.

Anonymized and aggregated data — data that cannot be used to identify you — may be retained indefinitely for analytics and product improvement purposes.

Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Ask us to correct inaccurate or incomplete information
  • Deletion — Request that we delete your personal information
  • Portability — Request your data in a portable format
  • Opt-out of marketing — Unsubscribe from marketing emails at any time using the link in any email we send, or by contacting us directly

To exercise any of these rights, contact us at support@treeservicemarketing.com. We will respond within 30 days.

Third-Party Services

Our tools integrate with or link to third-party services including Google Business Profile, Facebook, Instagram, and payment processors. These services have their own privacy policies and data practices that are independent of ours. We encourage you to review their policies before connecting them to our tools.

Third-party services we use in operating our business include:

  • Stripe or similar payment processors for billing
  • Supabase for database and authentication services
  • Anthropic Claude API for AI-powered content generation
  • Email delivery providers for transactional and marketing emails
  • Web analytics tools to understand site usage

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encrypted data transmission (HTTPS), access controls, and secure third-party infrastructure.

No system is completely secure. While we work hard to protect your information, we cannot guarantee that unauthorized access, hacking, or data loss will never occur. If you believe your account has been compromised, contact us immediately at support@treeservicemarketing.com.

Children's Privacy

Our Services are intended for business use by adults operating tree service companies. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe we have inadvertently collected information from a minor, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

Your continued use of our Services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

We will respond to all privacy-related inquiries within 30 days.